We recognize that properly handling customers' personal information is a social responsibility. We comply with laws and internal regulations regarding personal information and are committed to its full protection.

1. Personal Information We Collect in Relation to Our Product Sales Business

1.1 The personal information we collect refers to the basic information necessary to identify individual customers, including:

• Your name
• Address
• Phone number
• Date of birth
• Email address
• Transaction history with our company

Any other information deemed useful to provide our products and services

1.2 Regardless of the above, we only collect the necessary information required for each specific service we provide.

2. Purpose of Using Personal Information

2.1 We use the collected personal information for the following purposes:

To provide our products, services, and related after-sales support

To introduce our own and partner companies’ products and services

2.2 We may share personal information with other companies in the Master Group.

2.3 We may send promotional information about our products or services to our customers. If you do not wish to receive such information, we will promptly stop sending it upon request.

3. Methods of Collecting Personal Information

3.1 We collect personal information through lawful and appropriate means.

3.2 We may collect personal information in the following cases:

When you use our products or services

When you respond to surveys or questionnaires

When you participate in promotions, such as sweepstakes or referral campaigns

3.3 We may directly ask for additional information beyond the specified personal information, for the following purposes:

To provide more suitable products and services

To help improve our offerings

3.4 Providing additional information beyond the specified items is entirely at your discretion.

3.5 We will not purchase or receive any personal information that may have been illegally obtained by third parties.

3.6 We may collect personal information from reputable mailing list providers or list vendors, provided it is deemed collected through proper methods. We may use such information to offer you our products and services. If you request not to receive such information, we will stop sending it immediately.

3.7 If we determine a customer is under the age of 16, we may verify their personal information with a parent or guardian.

4. Management of Personal Information

4.1 We take full responsibility for the strict management of personal information.

4.2 We implement safety measures, including employee education and security protocols in systems, operations, and facilities, to prevent unauthorized access, loss, destruction, alteration, or leakage of personal information.

4.3 We strive to keep personal information accurate and up to date to the greatest extent possible.

4.4 If personal information is no longer needed for its intended use, we will promptly discontinue its use or safely dispose of or delete it.

5. Provision of Personal Information to Third Parties

5.1 In principle, we do not provide personal information to third parties, except in the following cases:

When the customer has given consent

When it is within the scope of a previously announced purpose of sharing with third parties

When requested by public authorities based on laws or regulations

When it is necessary to prevent serious harm to life, body, or property of the customer or third parties

When a credit card company inquires about possible fraudulent use

Other cases deemed similar to the above by the company

5.2 If we outsource business operations to third parties (hereafter, "contractors"), we may entrust personal information to them only when necessary. In such cases, we require the contractor to manage the information appropriately, just as we do.

5.3 We may provide personal information, in whole or in part, to data processing companies for analyzing customer transaction histories. The purpose is to provide or propose more appropriate and timely products and services.

We sign written contracts with such companies regarding personal information handling.

We use electronic media (such as MO, CD) to provide the information, and ensure appropriate security measures so third parties cannot easily access the data.

5.4 If you request us not to provide your information to third parties, we will immediately stop and retrieve any such provided data.

6. Disclosure, Correction, Deletion, and Complaints Regarding Personal Information

6.1 We sincerely respond to requests for disclosure, correction, or deletion of personal information, as well as complaints.

6.1.1 Upon request from the customer or their authorized representative (hereafter, "the requester"), we will disclose the retained personal information.

Disclosure Procedure:

First, contact the “Customer Personal Information Inquiry Desk” by phone.

Requests must be submitted by mail in writing.

Include a copy of a valid government-issued ID (e.g., driver's license, passport, or resident certificate).

A fee equivalent to the actual cost may be charged.

Responses will be sent within approximately 10 business days by mail.

If errors are found, corrections (including deletions) will be made accordingly. Any fees collected for erroneous disclosures will be refunded.

If we are unable to disclose information due to unavoidable circumstances, we will inform you of the reason.

6.2 Regardless of the above, we will not disclose part or all of the personal information in the following cases:

When disclosure could cause significant harm to the life, body, or property of the customer or a third party

When disclosure would significantly hinder our business operations

Other similar circumstances